LCBMH announces search for Cross Systems Coordinator

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February 7, 2019
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LCBMH announces search for Cross Systems Coordinator

Join a great team (us!) as a Cross Systems Coordinator. You will be the intersection of exciting initiatives and systemic improvement work helping those who are mentally ill. If you are a top-notch organizer, personable and able to relate to any group of people, and face difficulties with a focus on positive, long-lasting solutions, then we want you working for the betterment of the health and wellness of Lorain County.

The Lorain County Board of Mental Health (LCBMH) is seeking to fill the position of Cross Systems Coordinator. The application form and job description are listed below.

Send completed applications and resumes to Patrice McKinney at [email protected] or at 1173 North Ridge Road East, Suite 101, Lorain, Ohio 44055. The deadline to apply is noon, March 8, 2019.

LCBMH reserves the right to limit or extend the timeframe for the search if a desirable candidate is/not found, or for any other reason.

APPLICATION
Download the application PDF here.

POSITION DESCRIPTION

Classification Title: Cross Systems Coordinator
Employment Status: Full Time
Reports To: Community Services Director
FLSA Status: Exempt
Exemption Type: Administrative
Civil Service Status: Unclassified 124.11 [A]18
Pay Grade/Range: Commensurate with Experience

POSITION SUMMARY
An effective Cross Systems Coordinator is responsible for collaborating with the Board’s partner agencies to operationalize the Board’s strategic priorities. This position will focus on Board initiatives related to criminal justice, developmental disabilities, physical healthcare facilities, local hospitals, alcohol and substance use disorder treatment, state hospitals, regional institutions of higher learning, housing providers and authorities, Medicaid, and community members. Additionally, this position will coordinate a Speakers Bureau of trainers who can be responsive to the needs of the community, and will respond to requests from the community and to client rights concerns.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons covered by the Americans with Disabilities Act, in accordance with its requirements.

Criminal Justice

  • Coordinates Crisis Intervention Team (CIT) training and continued support for law enforcement and first responders
  • Acts as a liaison to adult specialty docket courts involving clients with mental illness
  • Acts as the Board’s Forensic Monitor (training will be provided by Board)
  • Acts as the Board’s lead for the Stepping Up Committee, a collaborative between mental health and law enforcement focused on ensuring that people with mental illness are intercepted at points in their legal process wherein mental health intervention are needed
  • Oversees services provided in correction setting as well as re-entry services

Developmental Disabilities

  • Coordinates services for dually diagnosed clients (with serious mental illness and developmental disabilities)
  • Initiates programs to better meet the needs of dually diagnosed clients (with serious mental illness and developmental disabilities)

Healthcare Facilities

  • Works with public health, primary care practices, and local hospitals to advance the identification of mental health concerns and suicide prevention
  • Collaborates with the Federally Qualified Health Center and the Free Clinic to advance coordination of mental health assessment and treatment

Alcohol and Drug Addiction Services Board and Providers

  • Collaborates with the ADAS Board on initiatives related to reducing opiate-related deaths
  • Identifies and implements initiatives aimed at improving care for those with co-occurring diagnoses (mental illness and substance use disorder)

State Hospitals

  • Coordinates care for clients returning to Lorain County from the state hospital, including both forensic and civil patients as needed
  • Collaborates with State Hospital staff regarding forensic patients (training will be provided by Board)

Institutions of Higher Learning

  • Works with local community college and regional institutions of higher education to promote efforts including mental health awareness and suicide prevention on campus
  • Coordinates internships for the Board and for Board-funded community mental health agencies
  • Works with community college to develop/enhance educational programs for building/strengthening the workforce within the network of mental health care

Housing Authorities and Housing Providers

  • Coordinates housing subsidies for those with serious mental illness, ensuring judicious use of Board funds
  • Coordinates the Board’s Shelter Plus Care grant, ensuring that grant funds are used in compliance with state and federal requirements
  • Oversees a federal grant (PATH) focused on assisting those who are homeless and mentally ill
  • Oversees inspections of housing units funded by the Board
  • Works with community providers to increase access to quality housing for those with serious mental illness

Job and Family Services and Managed Medicaid

  • Works with Job and Family Services and Managed Medicaid Providers to ensure that clients with mental health needs have medical (including behavioral health) coverage and that the Board is the payer of last resort

Community Members/Consumers of Mental Health Services

  • Acts as Client Rights Officer for the Board
  • Responds to client inquiries for information or expressions of concerns

Trainings/Speakers Bureau

  • Creates and oversees Speakers Bureau of professionals who can provide community education on mental health services to public partners and community members
  • Coordinates requests for community training on mental health topics

Suicide Prevention Coalition

  • Facilitates meetings focused on using data to drive interventions to reduce suicide

Works assigned schedule and exhibits regular and predictable attendance. Works overtime as required to meet workload demands. Performs other related duties as required.

BEHAVIORS & CHARACTERISTICS

  • Innovative Thinking – Able to prioritize, think through and address issues that may impact ability to successfully deliver to all stakeholders.  
  • Professionalism and Composure – Able to project a professional, composed demeanor in all situations especially during stressful times, in a way that builds harmony and promotes relationships among all team members and stakeholders.
  • Interpersonal and Communication Skills – Able to communicate effectively with a wide variety of people, including clients, employees, external providers, and the public, with an emphasis on rapport-building, listening, and questioning skills. Expresses ideas and opinions effectively and diplomatically.
  • Flexibility – Available to assist and troubleshoot issues for stakeholders and others needing assistance, sometimes when working past normal operating hours. Remains composed when interruptions or delays in requested responses occur. Ability to adapt to new and changing information and environments.
  • Team player – Able to handle multiple tasks and work collaboratively with others to identify problems, resolve issues and develop solutions.
  • Accountable – Accepts personal responsibility for all areas of the position:  keeps commitments and meets deadlines. Does not make excuses for work errors or problems, and can keep confidences and protect sensitive information. Able to manage multiple assignments well, prioritize and execute tasks under pressure. 
  • Compliance – Maintains compliance with all internal and external policies, procedures and regulations that affect LCBMH, including confidentiality of personal health and other information, recognizing that most information is subject to public records request.

Physical Demands

While performing the duties of this job, the employee frequently sits for extended periods of time, and occasionally stands and walks. The employee regularly exhibits digital dexterity when entering data into computer. Vision demands include close, relatively detailed vision when focusing on a computer screen. Employee converses verbally with others in person and by telephone. The employee occasionally lifts varying weights of up to twenty-five (25) pounds when moving files, boxes, equipment, and supplies.

Equipment Operated

Computers, telephone, fax machine, copier, and other general office equipment.

Working Conditions

The employee is exposed to normal office working conditions of moderate noise levels.  

Knowledge, Skills & Abilities

Knowledge of:  serious mental illness and  community mental health 

Ability to: develop and maintain effective working relationships; maintain confidentiality of non-public or sensitive information; Ability to compile and conduct analysis of data. Demonstrated ability to work both independently and as an integral team member.

Skill in:  effective assertiveness and problem-solving skills. Good consultative and presentation skills.

Also, verbal and written communication; operating standard office equipment; application of job software programs including word processing and spreadsheets; customer service; general typing, data entry and analysis.

Qualifications

A Master’s Degree in Social Work, Counseling, Marriage and Family Therapy, Nursing, or a related field. Experience working with adults with serious mental illness.  Experience with forensic clients is not required but preferred. 

Licensure or Certification Requirements

Licensed Clinician, Independent licensure preferred; or Registered Nurse (RN) or Psychiatric Nurse Practitioner. State Motor Vehicle Operator’s License or demonstrable ability to gain access to worksite.  

This job description in no manner states or implies that these are the only duties and responsibilities to be performed by the employee filling the position, who will be required to follow instructions and perform any duties required by the employee’s supervisor or designee.

Revised: 02/21/19 (to include nursing-related credentials)

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